Privacy Policy / Terms & Conditions

Privacy Policy for Speed-Boat.Tech

Effective Date: 01/08/2024

1. Introduction

At Speed-Boat.Tech, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our reputation management services, which include posting replies to reviews and updates on your Google My Business profile.

2. Information We Collect

When you use our services, we may collect the following types of personal information:

  • Contact Information: Name, email address, phone number.
  • Business Information: Business name, address, Google My Business profile details, customer reviews.
  • Usage Data: Information about how you interact with our services, such as your preferences and settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Automated Responses to Reviews: To automatically post replies to customer reviews on your Google My Business profile.
  • Posting Business Updates: To post updates on your Google My Business profile on your behalf.
  • Communication: To contact you with information about our services, updates, and any issues related to your account.

4. Legal Basis for Processing Your Data

Under GDPR, we rely on the following legal bases for processing your data:

  • Consent: By using our services, you consent to our collection and use of your personal data as described in this Privacy Policy.
  • Contractual Obligation: We process your data as necessary to fulfill our contract with you.
  • Legitimate Interests: We may process your data for our legitimate business interests, such as improving our services and ensuring the security of our operations.

5. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: You have the right to request correction of any inaccurate data we have about you.
  • Erasure: You have the right to request deletion of your data under certain conditions.
  • Objection: You have the right to object to the processing of your data for certain purposes.
  • Data Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.

6. Liability for Automated Responses

While we strive to provide accurate and appropriate responses to customer reviews, you acknowledge that the responses are generated automatically based on the information available and may not always be accurate or reflect your views. Speed-Boat.Tech is not liable for any damages or dissatisfaction resulting from the content of these automated responses. You have the ability to review and modify these responses as needed.

7. Liability for Business Updates

Similarly, any updates posted on your Google My Business profile are based on the information you provide to us. You acknowledge that Speed-Boat.Tech is not responsible for any errors or omissions in these updates. It is your responsibility to review and ensure the accuracy of any information posted on your behalf.

8. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Sharing of Information

We do not share your personal data with third parties outside of our organization, except where required by law or necessary to fulfill our contractual obligations with you. We may share data with our service providers who assist us in operating our services, but they are bound by confidentiality agreements and are not permitted to use your data for any other purpose.

10. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, via email.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

13. Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with your national data protection authority.